Terms and Conditions

YOUR AGREEMENT WITH ELYSIUM DESTINATIONS

Welcome to Elysium Destinations! Our goal is to make your destination wedding and travel planning effortless, enjoyable, and completely personalized. The terms “we”, “us”, “our”, and “Elysium Destinations” refer to Elysium Destinations LLC. The term “you”, “guest”, “traveler” or “participant” refers to the person making a booking with us and all members of their group.

CONTRACT. By booking travel or wedding-related services through Elysium Destinations, you acknowledge and agree to these Terms and Conditions, which form a legally binding contract between you and us. These Terms and Conditions also incorporate any brochures, proposals, email correspondence, and the terms of our Supplier partners. By confirming your booking, you agree to abide by these terms. If you do not agree, you should not proceed with booking through us.

SCOPE / AGENCY. Elysium Destinations is a travel and wedding planning advisor. We do not own or operate the travel services we arrange, including resorts, hotels, transfers, excursions, or wedding ceremony services. These are provided by independent third-party Suppliers. We act as an intermediary between you and those Suppliers. Your interaction with any Supplier is at your own risk. Any perks, credits, or wedding inclusions are at the discretion of the resort or Supplier, and their terms and policies will apply.

RESPONSIBILITIES. Elysium Destinations acts as a travel advisor and wedding travel coordinator. We directly assist couples with:

  • Selecting the right resort for their destination wedding

  • Coordinating with resort wedding departments and their on-site planners

  • Organizing group travel logistics, room blocks, RSVP management, and optional weekend enhancements (excursions, welcome dinners, etc.)

Once a couple confirms their chosen resort, we coordinate closely with that resort’s wedding coordinator on their behalf. We maintain involvement throughout the planning process to ensure the couple’s vision and guest experience are aligned and stress-free.

BOOKING / PAYMENTS. To begin planning, you must complete our intake form and sign our service agreement. For travel services booked through Elysium Destinations, we require:

  • A completed guest or group form

  • A signed credit card authorization form

  • A non-refundable deposit to confirm your reservation

Service fees, if applicable, will be disclosed prior to proposal. Deposits and service fees are non-refundable. Final payments must be received by the date specified. Payments are processed in U.S. Dollars.

CLIENTS AND RESPONSIBILITIES. Clients are responsible for:

  • Reviewing and providing accurate guest details

  • Responding to decision requests in a timely manner

  • Confirming room reservations and payment details by the outlined deadlines

  • Accepting or declining travel insurance coverage as required by booking agreements

CANCELLATION / CHANGES. Any cancellation must be made in writing. Refunds, if available, are subject to the policies of the Suppliers involved (resort, excursions, etc.) and are not guaranteed by Elysium Destinations. Traveler-initiated changes may incur additional charges. In the event of a Supplier or force majeure cancellation, we will attempt to work with the resort or Supplier on your behalf, but we are not responsible for any loss or unrecoverable funds.

TRAVEL INSURANCE. We recommend all clients and guests purchase travel insurance to protect against unexpected cancellations, emergencies, or travel delays. You will be given the option to accept or decline coverage. If you decline, you assume full responsibility for any potential financial losses.

DOCUMENTATION & REQUIREMENTS. It is your responsibility to have valid passports, visas (if required), and to meet all health and entry requirements. We are not responsible for denied boarding or entry due to incomplete documentation.

LIABILITY WAIVER. By booking through Elysium Destinations, you agree to release and hold harmless Elysium Destinations LLC and its representatives from liability for any loss, injury, damage, or delay resulting from travel or third-party services.

Elysium Destinations is not liable for the acts, omissions, or service quality of resorts, airlines, or third-party vendors. While we advocate on your behalf and maintain communication with resort partners, the responsibility for services provided on-site ultimately lies with the supplier.

DISPUTES / GOVERNING LAW. These Terms and Conditions are governed by the laws of the State of Florida. Any legal action must be filed in the appropriate courts located in the State of Florida. You agree to waive any right to class action and agree to binding arbitration if required.

COMMUNICATION. By booking with Elysium Destinations, you consent to receive emails and SMS messages related to your trip and planning process.

PHOTOGRAPHY RELEASE. We may request to use photos or testimonials from your wedding experience for marketing purposes, but only with your consent. Consent will be requested after the conclusion of your wedding..

CHANGES TO TERMS. Elysium Destinations reserves the right to update these Terms and Conditions at any time. The latest version will be posted on our website.

QUESTIONS? Email us at: hello@elysiumdestinations.com